Breakdown of process, communication, and very timely
Reviews
Chad explained everything about the whole process before and during the process of buying our first home!
The patience and diligence that was provided in his service to my family. Had it not been for Chad, I would probably have had more issues that I did not want to work with.
Chad’s communication was very effective. Changes to the plan were communicated in a timely manner. Overall the process of securing a loan was made easier with Chad’s help.
Everything went smoothly, good, regular communication
The entire process was very hard for me. I was very nervous. It's not Chad's fault I didn't like it. I just didn't like the process of buying a house.
Chad was very easy to work with and always took time to answer questions or provide numbers for different loan options. I had an overall great experience and would recommend him to others.
Good communication. Easy to navigate the process.
Chad was always responsive to questions and knowledgeable about the OKC market. We felt confident in his abilities and he made the whole experience seamless for us. That was especially critical because we were working the loan transaction from out of state (Phoenix AZ).
Good communication and smooth process.
Mr. Bratton is by far the best Loan Officer I have ever worked with. He's extremely knowledgeable, genuinely empathetic, and has your best interests at heart.
The communication was always great and the explanation of process was always very clear.
Bought the home sight unseen. Natalie and Chad walked us through the process very professionally.
Personal help, explanation and attention to detail.
Chad Bratton's knowledge and genuine helpfulness was highest level of professionalism. He was calm and thorough all during the process from day one to the very last day at closing. Chad is trustworthy and thoughtful of my schedule.
Chad was there every step of the way.
Chad was very helpful, very determined and sure to keep us updated and in the loop. He is a great source of knowledge, and made it a lot easier to understand anything we were looking at.
Chad hung with us for almost a year through our house buying process. He was helpful, knowledgeable, kind, and empathetic.
Chad was extremely proactive, while managing our expectations and lead us through this process confidently. He made himself available to us after hours and returned calls many evenings and weekends. Professional and proficient, his ability to explain many options along our decision making process was invaluable. We will definitely refer our family and friends to him.
Chad was extremely helpful throughout the whole process of getting out first mortgage. He was always quick to address any concerns or questions we had. He made sure we knew our buying power well in advance of us actually looking for houses as well making sure we had a breakdown of all of the monthly costs (principal & interest, pmi, property tax, etc) associated with specific properties we looked at based on what our estimated down payment would be.
He was available anytime I needed him, he explained everything so I could understand it. I worked without my own real estate agent and it was my first experience buying a home
Chad kept us on track and communicated the next steps so that we could have a seemless experience. He also has a positive attitude and made us feel taken care of.
Very communicative and competent. Always on top of things and got the job done with minimal fuss.
Chad's communication and attention to detail are phenomenal. He seems to view his work as more than a business relationship and genuinely cares about those he serves.